Essays & notes
Thinking out loud.
Reflections on making things, asking better questions and learning through use. Stay for a long read, or start with a short note.
Finding the story in the edit
A course film about a Norwich vintage shop taught me to connect interview preparation, visual choices and the story an audience can follow.
A clearer story through a smaller scope
A brief reflection on filming, editing and responding to feedback during Taxi Vintage Clothing.
Writing product information around the buyer’s questions
How I approach English equipment content, specifications and enquiry preparation for an international audience.
Product information starts with the buyer’s question
A short note on connecting equipment specifications with a useful enquiry.
From a moment of friction to a clear requirement
What my own use of Koda revealed about writing context, tool explanations and the behaviour of small interface elements.
Turning friction into a clear requirement
How a short note written inside Koda became a practical starting point for interface changes.
What running a karaoke venue taught me about service design
At VIP Karaoke Norwich, I learned to connect the way people book, search for songs and use a room with the decisions behind the service.
Localisation starts with how people use a service
Three practical lessons from pricing, song search and room layout at VIP Karaoke Norwich.